Building a Better Team Starts with Better Training.


A Membership-Based E-Learning Network for Sports & Entertainment Professionals

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Professional Sports Leagues & Entertainment Properties


Teams, Venues, Colleges and Universities


Program Completion Rate

Anywhere, Anytime. Online.

ISBI 360 PRO Members from:

ISBI 360° is a cutting-edge digital training network that standardizes and automates

the training, retention and recruitment of sports and entertainment professionals.

Your Membership in the ISBI 360 Network:

  • Helps onboard your new hires successfully

  • Gives your veteran reps food for growth

  • Provides your current and future managers a firm foundation 

  • Allows your managers be at their best every day

  • Provides you a talent pool of “trained” candidates

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Your Team

of Industry


On Demand. 

Imagine having some of the most acclaimed thought leaders in the business in Ticket Sales,Service and Retention, Sponsorship,

Social Media, Leadership and more helping you to train

up your people whenever they needed it, on demand,

on any smart device, 24/7/365.


ISBI 360 is like having a team of specialists in your building every day, helping your people improve 15 minutes at a time.


Proven Methodology

“Micro-Learning”: Designed for the Way Your Staff Learns Today

ISBI 360 uses this unique, proven learning methodology. 

The multi-week 3-stage Certification programs includes:

  • “Micro-Learning” module videos (6-10 minutes) with short assessment quizzes

  • Video role play exercises that participants film of themselves 

  • Live Coaching by an industry expert in a weekly interactive small group mentoring session

Once their Certification is earned, the PRO+ Career Development Library provides continuous learning throughout the year, including:


  • Hundreds of additional videos, podcasts, Webinars and learning resources

  • Regular exclusive live Webinars on current topics

  • PRO+ Weekly, a regular online magazine featuring new additions and resources

Anywhere, Anytime. Online.


Employee Retention Starts with Great Onboarding.

Our proven training methodology of micro-learning, video role plays, live coaching and ongoing reinforcement are ready when you are. 


Our experience with the ISBI Training has been excellent since we first began the modules. Each lesson is full of insight and examples of things that can be implemented immediately, which allows the team to see the benefit of the training early and continuously… Now that they’re Certified, my team has access to the Pro+ Library, which is a constant reminder of the lessons they learned and place to go back to in order to continuously learn and improve.”

      --  Jerrett Burke, Director of Membership Services, Vegas Golden Knights (NHL)

Everyone really enjoys both the format and the approach. It’s unique and certainly effective. They are fully engaged throughout – and now have some great takeaways and action items.  It spurs a lot of discussion among the group each time we complete a module, which I really appreciate.”

      -- Stephanie Atkins, Senior Manager of Ticket Services, Tennessee Titans

This learning format is the preferred method by young professionals 

and receives high praise from participants.  


  • 93%+ completion rate

  • Engaging, motivating, challenging, flexible and accessible?

  • Improves retention and usage by up to 80%

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Our Clients

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News & Testimonials

"Our results have been fantastic. When the reps come to me and say they're getting a lot out of it, they're learning, and

then we're actually seeing them putting it into their everyday habits, that's gold for us."

Chris Gallagher, Chief Revenue Officer, Orlando City SC (MLS)


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