Our Team

Chief Executive Officer

Co-founder and CEO of ISBI 360, Doug is a proven leader in international sports for thirty years, including President and CEO of FC Dallas, President of MLS/Soccer United Marketing, Partner and President of (ISG) and Centro de Negocios Deportivo (CND) in Mexico. Doug also spent 14 years with the NFL in numerous Senior Management positions including Managing Director of NFL International and NFL Europe.

Chief Learning Officer

Co-founder and Chief Learning Officer of ISBI 360, Bill is a peak performance expert, speaker, trainer and CEO (Chief Enthusiasm Officer) of The 800-Pound Gorilla and Stadium Gorilla, a division of the company that has worked with over 100 professional sports league teams to help increase ticket sales, improve customer service and develop leaders.

Listen|Respond|Go Beyond - The Playbook on Winning at Service.

After over 20 years of diverse experience in project management, implementation of innovative new products and services, development of department standard operating procedures, comprehensive customer communication, and ensuring business strategies are aligned with customer needs, Debbie has joined the ISBI 360 team as our resident expert in Customer Service.

President

An executive, entrepreneur and senior adviser to high-growth educational and technology companies. He is currently the President of ISBI 360. Prior to that Mark was a founder and President of Educational Direct, which became the 3rd largest federal student loan consolidation company with over $5.5 billion in loan originations. Mark is also an adjunct professor at Brooklyn Law School teaching a business law course o

Chief Operations Officer

A recognized business leader who has built several successful companies - focused on strategic marketing, audience engagement, technology and digital/mobile – with a strong concentration in sports and entertainment. Over the last 20 years, Ken has supported engagement efforts for NFL International, Altria Sports, IMG College, Wembley Stadium, World Rugby, RWC, WME/IMG, Mercedes-Benz and Colgate-Palmolive.

VP of Operations

Co-founder and Director of Operations for ISBI 360, Sean has over ten years of experience in the sports industry including Partner and Director of Operations for both Inspiration Sports Group (ISG) and Centro de Negocios Deportivo (CND), in Mexico. Sean also spent two years with FC Dallas specializing in Partnership Marketing and Event Management.

AGILITY, ACCESS, AND ATTITUDE: ENGAGING YOUR FANS AND CUSTOMERS WITH SOCIAL MEDIA President at Rabinowitz Ventures (former SVP at the New York Jets)

The Art of the Perfect Pitch - Sponsorship Sales Worldwide Vice President, Sport & Entertainment at MediaCom

The Actions That Sell Tickets 2.0 - Founder at Empowerment of a Salesperson

Chief Executive Officer

Co-founder and CEO of ISBI 360, Doug is a proven leader in international sports for thirty years, including President and CEO of FC Dallas, President of MLS/Soccer United Marketing, Partner and President of (ISG) and Centro de Negocios Deportivo (CND) in Mexico. Doug also spent 14 years with the NFL in numerous Senior Management positions including Managing Director of NFL International and NFL Europe.

Chief Learning Officer

Co-founder and Chief Learning Officer of ISBI 360, Bill is a peak performance expert, speaker, trainer and CEO (Chief Enthusiasm Officer) of The 800-Pound Gorilla and Stadium Gorilla, a division of the company that has worked with over 100 professional sports league teams to help increase ticket sales, improve customer service and develop leaders.

Listen|Respond|Go Beyond - The Playbook on Winning at Service.

After over 20 years of diverse experience in project management, implementation of innovative new products and services, development of department standard operating procedures, comprehensive customer communication, and ensuring business strategies are aligned with customer needs, Debbie has joined the ISBI 360 team as our resident expert in Customer Service.

President

An executive, entrepreneur and senior adviser to high-growth educational and technology companies. He is currently the President of ISBI 360. Prior to that Mark was a founder and President of Educational Direct, which became the 3rd largest federal student loan consolidation company with over $5.5 billion in loan originations. Mark is also an adjunct professor at Brooklyn Law School teaching a business law course o

Chief Operations Officer

A recognized business leader who has built several successful companies - focused on strategic marketing, audience engagement, technology and digital/mobile – with a strong concentration in sports and entertainment. Over the last 20 years, Ken has supported engagement efforts for NFL International, Altria Sports, IMG College, Wembley Stadium, World Rugby, RWC, WME/IMG, Mercedes-Benz and Colgate-Palmolive.

VP of Operations

Co-founder and Director of Operations for ISBI 360, Sean has over ten years of experience in the sports industry including Partner and Director of Operations for both Inspiration Sports Group (ISG) and Centro de Negocios Deportivo (CND), in Mexico. Sean also spent two years with FC Dallas specializing in Partnership Marketing and Event Management.

AGILITY, ACCESS, AND ATTITUDE: ENGAGING YOUR FANS AND CUSTOMERS WITH SOCIAL MEDIA President at Rabinowitz Ventures (former SVP at the New York Jets)

The Art of the Perfect Pitch - Sponsorship Sales Worldwide Vice President, Sport & Entertainment at MediaCom

The Actions That Sell Tickets 2.0 - Founder at Empowerment of a Salesperson

Vice President, Ticket Sales and Service at Detroit Tigers

Senior Premium Membership Service Consultant Atlanta Hawks and State Farm Arena

Assistant AD, Ticket Sales at the University of Miami

Executive General Manager at IMG Learfield Ticket Solutions / The University of Oklahoma and Houston

Senior Director of Ticket Sales, Colorado Rapids at Kroenke Sports & Entertainment

Signature Services Sr. Manager at Mercedes-Benz Stadium

Director of Ticket Service & Retention at Chicago White Sox

Vice President, Ticket Sales & Service at Miami Dolphins

Director of Ticket Sales for the Tampa Bay Rays

Director of Business Development at Centro de Negoicios Deportivos (CND)

Hospitality Sales Executive - San Francisco 49ers/Levi's Stadium

Director of Corporate Partnerships at Jacksonville Jumbo Shrimp

Director of Group Sales at LA Clippers

Director, New Business Development at Los Angeles Dodgers

Director, Business Development at Houston Dynamo and Dash

Principal, KT Sports Marketing

Director of Ticket Sales, Colorado Rapids at Kroenke Sports & Entertainment

Vice President of Sports and Entertainment at Interactive Marketing Promotions and Touch-A-Prize

Vice President, Ticket Sales and Service at Detroit Tigers

Senior Premium Membership Service Consultant Atlanta Hawks and State Farm Arena

Assistant AD, Ticket Sales at the University of Miami

Executive General Manager at IMG Learfield Ticket Solutions / The University of Oklahoma and Houston

Senior Director of Ticket Sales, Colorado Rapids at Kroenke Sports & Entertainment

Signature Services Sr. Manager at Mercedes-Benz Stadium

Director of Ticket Service & Retention at Chicago White Sox

Vice President, Ticket Sales & Service at Miami Dolphins

Director of Ticket Sales for the Tampa Bay Rays

Director of Business Development at Centro de Negoicios Deportivos (CND)

Hospitality Sales Executive - San Francisco 49ers/Levi's Stadium

Director of Corporate Partnerships at Jacksonville Jumbo Shrimp

Director of Group Sales at LA Clippers

Director, New Business Development at Los Angeles Dodgers

Director, Business Development at Houston Dynamo and Dash

Principal, KT Sports Marketing

Director of Ticket Sales, Colorado Rapids at Kroenke Sports & Entertainment

Vice President of Sports and Entertainment at Interactive Marketing Promotions and Touch-A-Prize